search shadow

Like a future enhancement request

Comments

3 comments

  • Official comment
    Avatar
    Robb Hill

    Thank you all for your feedback.  I will be considering all suggestions as I plan out the next state of reporting for the fall release.  

    Comment actions Permalink
  • Avatar
    Sharon Cholfin

    Chad...first of all thanks for using the Zendesk Portal and joining the Community.  We are looking at ways to improve our reporting feature in iChannel.  Your suggestions are appreciated and will be sent Development.  Thanks again for using this Zendesk feature!

    0
    Comment actions Permalink
  • Avatar
    Margie McGuire

    I agree, the reporting piece is very important but not very easy to use. You have to really understand what fields the filters are pulling from (project level or deliverable level).  I see the reporting as somewhat similar to the way Practice Management custom reports work but we do not have the ability to create and save our own custom reports. That is what we'd really like to be able to do, create the report criteria, and then name and save the report ourselves. This would allow us to create default reports for various projects, staff members or deliverables without having to do a lot of clean up work in excel every time a report is generated. Thanks

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk