iChannel End-user Learning Plan (V3.1 +)
- IC-50: iLearning: iChannel Community Support and iChannel University
- IC-55: iLearning - iChannel Learning Plans v3.1+
- IC-60: 2021 iChannel New Features v3.0 +
- IC-150: iLearning Video How to Access and Navigate iChannel Dashboard (2022)
- IC-190: iLearning Video: How to Switch Between Domain (Root) Sites
- IC-200 iChannel File Management – Client File Area
- IC-250 Ilearning Video How to Search and Access Sites
- IC-253: iLearning Video: How to Email a Client a File(s) - Secure Email
- IC-256: iLearning Video - How to Drag-n-Drop an Email into a Client File Area
- IC-260 iLearning: Working with CaseWare Folders and Binders
- IC-280 iLearning Video: How to Create a Permanent Request File Link
- IC-285 iLearning vide: How to Create an Employee Site in iChannel
- IC-300 iChannel CRM
- IC-310: Job Aid - How to Mark a User & Subscriber Record Accounts as Inactive
- IC-350 iLearning Video: Working with CRM Security
- IC 360- iLearning Video: How to Setup Internal Notifications
- IC-400 iChannel Workflows
- IC-410: iChannel Workflows Job Aid - Baseline, Intermediate, and Advance
- IC-450: iLearning: How to Create a Workflow (Project) from a Template
- IC-460 iLearning Video: Introduction to iChannel Workflow Rollover Tool
- IC-500 iChannel Retention Module
- IC-550 iLearning Video: iChannel Retention Module
- IC-610: iChannel Routing Job Aide - Baseline, Intermediate, and Advance
- IC-700 iFetch & iChannelDesk (ICD)
- IC-750 iLearning Video: iFetch Installation and User Job Aid (2021)
- IC-760 iLearning Video: How to Access and Navigate iChannelDesk
- IC-770 iLearning Video: iChannelDesk How to Install and Manage Office Add-ins
- IC-800 How to Configure Client Access to the iChannel Portal (Create Subscriber record)
- IC-850 iLearning Video: Getting to Know iChannel Portal v3 1 (Training Clients) 2021
- IC-851 iLearning Intro Video: Getting to Know iChannel Portal v3 1 (Clients) 2021